SDS Support Team
Our Support Team is here to assit you
Visit our
Customer Portal
Find FAQs, product user manuals, log support calls and more on the SDS help desk.
If you need to create an account, please email supportdesk@s-d-s.co.uk.
If you already have an account, use the button below to log in.
SUPPORT
We do not use third-party agencies or remote call centres.
Support is provided in accordance with the terms of our standard Support Agreement.
Support opening hours:
Monday – Friday | 9am – 5pm
EMAIL OR SCREENSHARE
Raise your queries via email or directly in our Support Portal. Responses will be from an experienced member of our team. Screen-to-screen access to provide support directly onto your machine.
Tutorials and demonstrations over the internet. Application updates to meet changes in business practices.
FACE TO FACE
On-site reviews, both commercial and implementation.
On-screen Help.
All SDS applications include on-screen help notes.
★★★★★
“Very quick response—issue resolved swiftly.”
★★★★★
“Quick and efficient as ever.”
★★★★★
“Speedy and helpful—issue sorted without delay.”
★★★★★
“Fast response, with clear explanations. Issue resolved smoothly.”
★★★★★
“Quick, helpful response—excellent as always.”
★★★★★
“Got exactly the answer I needed, and in good time.”
★★★★★
“Very quick and easy to deal with.”
★★★★★
“Fast service, thank you.”
★★★★★
“Fast response from Nathan as always.”
★★★★★
“Very quick to respond and helpful.”
★★★★★
“Hi, response time was fast and the solution worked first time.”
★★★★★
“Fast, friendly, professional support—5 stars aren’t enough!”
★★★★★
“Always friendly, helpful, and polite—makes even tricky issues easier.”
★★★★★
“Very supportive and approachable—thank you!”
★★★★★
“Supportive, patient, and always ready to explain clearly.”
★★★★★
“Excellent service—nothing is too much trouble.”
★★★★★
“Friendly and professional throughout—makes a real difference.”
★★★★★
“Despite suffering from a painful toothache, Meena was friendly and resolved the issue swiftly.”
★★★★★
“Nathan was friendly and helpful, called back straight away, and sorted the issue quickly.”
★★★★★
“Sheila is extremely supportive and takes time to explain things—thank you!”
★★★★★
“Phone call on Teams was much appreciated—issue resolved quickly and easily.”
★★★★★
“Nathan is always so helpful—we really appreciate it.”
★★★★★
“Very thorough and attentive—much appreciated.”
★★★★★
“Explained everything clearly, ensuring full understanding.”
★★★★★
“Took the time to walk me through the process step by step.”
★★★★★
“Paul was super helpful explaining the applications and process to install new versions.”
★★★★★
“Meena answered all my questions and arranged a meeting to guide me through—prompt and professional.”
★★★★★
“Both support agents worked together to resolve my issue quickly—fantastic teamwork!”
★★★★★
“The team came to my rescue—friendly, supportive, and effective.”
★★★★★
“Paul and Nathan both supported—issue resolved efficiently.”
★★★★★
“Top-notch service from the IT team, as always.”
★★★★★
“Reliable and consistent—always deliver high-quality support.”
★★★★★
“Great service every time—thank you!”
★★★★★
“First-class support—high standards maintained throughout.”
★★★★★
“Smooth migration process—thank you for all the help.”
★★★★★
“Excellent comms and response.”
★★★★★
“Very grateful for the team’s help—support resolved promptly.”
★★★★★
“Great service from Nathan as always.”
★★★★★
“5 stars not enough!”
★★★★★
“Very quick and professional—issue resolved again.”
★★★★★
“Always happy to help, even with simple tasks.”
★★★★★
“Quick, efficient, and friendly, as ever.”
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