SDS Support Team
Our Support Team is here to assit you
Visit our
Customer Portal
Find FAQs, product user manuals, log support calls and more on the SDS help desk.
If you need to create an account, please email supportdesk@s-d-s.co.uk.
If you already have an account, use the button below to log in.
SUPPORT
We do not use third-party agencies or remote call centres.
Support is provided in accordance with the terms of our standard Support Agreement.
Support opening hours:
Monday – Friday | 9am – 5pm
EMAIL OR SCREENSHARE
Raise your queries via email or directly in our Support Portal. Responses will be from an experienced member of our team. Screen-to-screen access to provide support directly onto your machine.
Tutorials and demonstrations over the internet. Application updates to meet changes in business practices.
FACE TO FACE
On-site reviews, both commercial and implementation.
On-screen Help.
All SDS applications include on-screen help notes.
Customer
Feedback Highlights
★★★★★
“Fast response, with clear explanations. Issue resolved smoothly.”
★★★★★
“Got exactly the answer I needed, and in good time.”
★★★★★
“Hi, response time was fast and the solution worked first time.”
★★★★★
“Fast, friendly, professional support—5 stars aren’t enough!”
★★★★★
“Always friendly, helpful, and polite—makes even tricky issues easier.”
★★★★★
“Friendly and professional throughout—makes a real difference.”
★★★★★
“Supportive, patient, and always ready to explain clearly.”
★★★★★
“Took the time to walk me through the process step by step.”
★★★★★
“Both support agents worked together to resolve my issue quickly—fantastic teamwork!”
★★★★★
“Very grateful for the team’s help—support resolved promptly.”
★★★★★
“Smooth migration process—thank you for all the help.”
★★★★★
“Top-notch service from the IT team, as always.”
Having trouble finding what you are looking for?
Get in touch! Fill in the form and someone from our team will get in contact with you as soon as possible.