What is HomeMatch?
HomeMatch is a powerful property management CRM (Customer Relationship Management) software designed specifically for housing associations and local authorities in the social housing sector. It streamlines sales administration for shared ownership properties and other tenures, offering a comprehensive solution from initial enquiry to completion.
Is HomeMatch a Housing Management System?
No, HomeMatch is a sales progression CRM that helps you match potential tenants to shared ownership properties. Its functionality is exclusive to the sales and marketing process.
How can HomeMatch benefit housing associations and local authorities
HomeMatch eliminates the need for manual spreadsheets and streamlines sales administration processes. It saves time by allowing you to collate and manage data efficiently, track sales progress against configurable milestones, automate emails and letters using templates, schedule customised reports, and integrate with other housing software systems via an API. It provides a centralised platform for managing housing applications, improving workflow and productivity.
What features does HomeMatch offer?
HomeMatch offers various features to enhance social housing sales. These include collecting and managing prospective buyer details through an online portal, tracking sales progress with configurable milestones, automating emails and letters from templates, scheduling custom reports, and integrating with SDS Sequel and other systems via an API. It also provides a Housing Applications Hub for organising and viewing live status overviews of the portfolio, updating customers with real-time information, and storing prospective purchaser details. HomeMatch automatically populates Key Information Documents (KIDS), saving valuable time and reducing the propensity for manual error.
Can HomeMatch integrate with SDS Sequel?
Yes, HomeMatch integrates seamlessly with SDS Sequel, providing even greater productivity gains. The integration allows for dynamic data updates between both platforms, automatic population of property details from Sequel into HomeMatch, and automatic transfer of final sale information from HomeMatch to Sequel. This reduces double data entry and ensures data consistency.
Is HomeMatch a SaaS solution?
Yes, HomeMatch is a cloud-hosted SaaS model available on an annual subscription.
Does HomeMatch include an affordability calculator?
Yes, HomeMatch includes an embedded Homes England Affordability calculator. It enables matching of housing applications with affordable properties, assessing affordability against any application in the initial assessment stage, maximising equity sales, and updating calculator inputs easily in case of applicant circumstances change. The results of affordability calculations can be viewed in the Housing Application Hub.
How is HomeMatch Supported?
HomeMatch offers TAP-certified training and support. Our support team is readily available via email or web link to assist with technical queries. Additionally, regular user group meetings are held to discuss experiences and submit feature requests. Software tips and tricks are shared via free webinars and regular blogs help our user base better understand the social housing sector.
What makes Home Match stand out from other social housing CRMs
HomeMatch is specifically designed for the social housing sector based on years of research and user feedback. It addresses the unique challenges faced by housing associations and local authorities, offering an intuitive and user-driven CRM. The software provides immediate access to all relevant data, full visibility of the sales process, reduced administrative burden, task tracking, integration capabilities with open API, secure cloud hosting, and dedicated customer support.
How can I buy HomeMatch?
HomeMatch is available on an annual subscription for individual users, so you can scale up and down as needed. You can buy HomeMatch by getting in touch with a member of our team. Simply fill out this form to book a discovery call.
How is HomeMatch Implemented?
HomeMatch is a cloud-hosted CRM, so implementation is quick and simple. The SDS Team will spec and build your HomeMatch Cloud environment. This will take approximately two weeks. Agreed users will then receive their login credentials, followed by initial onboarding and training sessions. You can expect to go live within 3-4 weeks.
