Support
As a customer, you can rest assured that our in-house support team are here to provide assistance whether technical or functional and, of course, those little things you know you should know but just can’t remember!
Support
All support is based in Cranleigh; we do not use third-party agencies or remote call centres.
Support is provided in accordance with the terms of our standard Support Agreement and encompasses.
Support opening hours:
Monday – Friday
9am – 5pm
support@s-d-s.co.uk
Phone & Internet
Telephone and email queries with an experienced member of our team.
Screen-to-screen access to provide support directly onto your machine.
Tutorials and demonstrations over the internet.
Application updates to meet changes in business practices.
01483 278444
Face to face
Annual regional user meetings.
On-site reviews, both commercial and implementation.
On-screen Help.
All SDS applications include on-screen help notes.
Visit our customer portal
Visit our customer portal
Find FAQs, product user manuals, log support calls and more on the SDS help desk. If you need to create an account, please either email support@s-d-s.co.uk or call 01483 278444. If you already have an account please click HERE to log in.